CALL THECAMERA GUY

Security Cameras
Not Working?
Call The Camera Guy.

Repairs, Troubleshooting, Maintenance & Installation for Long Island Homes.

Call The Camera Guy — friendly technician holding a security camera
Long Island — Nassau & SuffolkResidential & CommercialAll Brands & Systems Supported$79 Diagnostic · Credited to RepairFast SchedulingFree Estimates for New InstallsLong Island — Nassau & SuffolkResidential & CommercialAll Brands & Systems Supported$79 Diagnostic · Credited to RepairFast SchedulingFree Estimates for New InstallsLong Island — Nassau & SuffolkResidential & CommercialAll Brands & Systems Supported$79 Diagnostic · Credited to RepairFast SchedulingFree Estimates for New Installs

Common Camera Problems We Fix

Already have a camera system? We support existing installations from any company or brand.

Cameras Offline

One or more cameras dropped off and won't come back — we'll find the cause and fix it.

DVR / NVR Not Recording

Your recorder stopped saving footage. We diagnose hard drive, software, and configuration issues.

Can't View Cameras on Phone

Remote viewing broken? We restore app access so you can check your property from anywhere.

Blurry or Poor Video Quality

Dirty lenses, bad settings, or outdated cameras. We clean, adjust, and upgrade as needed.

Night Vision Problems

Cameras going dark after sunset? We troubleshoot IR issues and recommend upgrades when needed.

Motion Alerts Not Working

Missing notifications means missing events. We reconfigure motion zones and alert settings.

WiFi Camera Issues

Wireless cameras dropping signal or failing to connect. We troubleshoot and improve network coverage.

Need More Coverage

Blind spots in your property? We assess your layout and recommend the right camera placement.

Old or Outdated Systems

Analog cameras, old DVRs, no remote access? We upgrade your system to modern HD or IP cameras.

Schedule A Service Visit

Long Island security camera repair — Nassau & Suffolk County

What We Do

Security camera services for homes, businesses, and properties across Long Island — Nassau & Suffolk County

Camera Health Check

Not sure if your system is actually working? We test every camera, verify recording, check remote access, and give you a clear health report — so there are no surprises.

Request A Health Check

Repairs & Troubleshooting

Cameras offline, DVR not recording, night vision failing, or app access broken? We diagnose and fix problems fast — on any brand or system, even if we didn't install it.

Schedule A Repair

System Upgrades

Old analog cameras, outdated DVRs, no remote access? We modernize your system with HD or IP cameras, new NVRs, and full app connectivity — keeping what still works.

Upgrade My System

New Camera Installation

Starting fresh or expanding your coverage? We handle full system design, wiring, placement, and app setup for homes and businesses across Long Island.

Get An Installation Quote

Annual Maintenance Plans

Prevent failures before they happen. Our annual plans include a professional on-site visit, camera cleaning, recording verification, remote access check, and a system health report.

View Plans

Why Homeowners Call The Camera Guy

Honest, local service — focused on keeping your cameras working, not just selling new ones.

Local Long Island Service

We're based on Long Island — Nassau and Suffolk County. When you call, you're talking to someone who lives and works in your community.

Existing Systems Supported

We service and repair security cameras from any brand or installer. You don't need to start over — we'll fix what you already have.

Honest Recommendations

We tell you what actually needs fixing and what doesn't. No upselling equipment you don't need. No inflated repair bills.

No Pushy Sales Tactics

We focus on solving your problem. If a simple repair does the job, that's what we recommend — even if an upgrade would cost more.

Fast Scheduling

Most service appointments are available within 1–3 business days. For urgent issues, we'll do our best to get there sooner.

Residential & Commercial

We work with homeowners, renters, small businesses, retail stores, offices, and property managers across Long Island.

Repair & Maintenance Focus

Unlike many installers who only do new installs, our focus is keeping your existing system healthy and working long-term.

Available Today

Need Same-Day Service?

Cameras down, DVR not recording, can't get your app working? Leave your info and we'll call you back within the hour during business hours.

  • Mon – Sat 8 AM – 7 PM
  • $79 diagnostic · credited toward repair
  • Nassau & Suffolk County

Quick Callback Request

The Camera Guy — Call The Camera Guy mascot, Long Island security camera specialist
Long Island's Camera Expert

Meet The Camera Guy

Around Long Island, people know him simply as The Camera Guy.

After seeing too many homeowners discover too late that their cameras weren't recording, their apps had stopped working, or their systems were never set up properly in the first place — he made it his mission to help people get the protection they thought they already had.

Whether it's a camera that's gone offline, a DVR that stopped recording, blurry footage, remote viewing issues, or a system that simply needs an upgrade — The Camera Guy is here to help.

Unlike many installers, he doesn't just install cameras and disappear. He specializes in troubleshooting, repairs, maintenance, health checks, upgrades, and supporting existing systems — even if another company installed them.

  • Repairs & Troubleshooting
  • Existing Systems Supported
  • Camera Health Checks
  • Maintenance & Upgrades
  • Residential & Commercial Service
  • Honest Recommendations

When your cameras aren't working, there's only one call to make.Call The Camera Guy.

Schedule A Service Visit

Not Sure If Your
Cameras Are Working?

Schedule a Free Camera Review. We'll test your system, check your recording, and give you a clear picture of what's working — and what isn't.

Annual Camera Care Plans

Peace of mind, once a year. We visit, inspect, clean, and verify — so your cameras work when it matters.

Security camera maintenance for Long Island homes & businesses — Nassau & Suffolk County

Essential Care

$199/ year

1-4 cameras · Ideal for homes

  • 1 annual on-site visit (we reach out to schedule)
  • Verify all cameras are recording
  • Clean camera lenses
  • Check mobile & remote access
  • DVR / NVR health check
  • Written system health report
  • 10% off repair labor
Most Popular

Home Care

$299/ year

5-8 cameras · Homes & small businesses

  • 1 annual on-site visit (priority scheduling)
  • Verify all cameras are recording
  • Clean all camera lenses
  • Check mobile & remote access
  • Firmware & software updates
  • DVR / NVR health check
  • Written system health report
  • 15% off repair labor

Property Care

$399/ year

Up to 16 cameras · Larger properties

  • 1 annual on-site visit (first available slot)
  • Verify all cameras are recording
  • Clean all camera lenses
  • Full firmware & software updates
  • DVR / NVR deep health check
  • Written system health report
  • Same-week repair scheduling
  • 20% off repair labor

Business Care

Custompricing

Businesses · Property managers · Multi-site

  • Custom camera count
  • Flexible visit schedule
  • Dedicated technician
  • Multi-property support
  • Priority response line
  • Written health report per visit

All plans include 1 professional on-site visit per year — we reach out to schedule at a time that works for you. Additional service visits billed separately. Questions? Contact us and we'll find the right plan for your property.

Local Trust

Long Island Customers Calling The Camera Guy

★★★★★

Three cameras offline for weeks — had them all back up in under two hours. Didn't try to sell me anything new. Refreshing.

Mike R. · Medford

★★★★★

Thought my whole system was shot. Turned out to be a hard drive issue. He swapped it out on the spot and saved me from buying a whole new system.

Sandra T. · Coram

★★★★★

Other companies quoted me full replacements. He found a loose connection and a firmware issue, fixed both, charged a flat diagnostic fee. Done.

Anthony B. · Patchogue

★★★★★

Super responsive. Made sure I could see the camera feed on my phone before he left. Will definitely use again.

Denise K. · Holbrook

★★★★★

IP conflict on the network — fixed in 30 minutes. Great service.

James L. · Middle Island

★★★★★

Old system, different installer, no support. The Camera Guy got it all working again. No upsell, no pressure at all.

Patricia M. · Selden

Book Your Service Appointment

Camera Repairs & Troubleshooting

$79 diagnostic fee · credited toward any repair

New Camera Installation

Free estimate · No charge to quote

Book Your Appointment

Fill out the form and we'll reach out within 1 business day to confirm. We work with cameras from any brand or installer — Nassau & Suffolk County.

(516) 415-2288hello@callthecameraguy.comMon–Sat 8AM–7PM  ·  Sun by appointment

Repairs: $79 diagnostic · credited toward repair

New installs: free estimate, no charge to quote

All brands & existing systems supported

Nassau & Suffolk County

Response within 1 business day

We'll reach out within 1 business day to confirm your appointment.